Terms of Service

Last updated: October 21, 2026

1. About these Terms

These Terms of Service (“Terms”) apply to your access to and use of the vividcheats.com website, customer accounts, software, digital products, licence keys and related services (together, the “Services”).

The vividcheats.com service is operated by:

Rayl Technologies BV
Besloten Vennootschap (BV)

Registered office:
Jos Ratinckxstraat 3, bus 082c
2600 Antwerp
Belgium

Enterprise Number: 1039.679.553
VAT Number: BE 1039.679.553

By accessing the website, creating an account, purchasing a product or using the Services, you agree to these Terms.

If you do not agree to these Terms, you should not use the Services.

2. Eligibility

You must have the legal capacity to enter into a binding agreement in your jurisdiction.

Where required by law, users below the legal age of majority must have permission from a parent or legal guardian.

You are responsible for ensuring that your purchase and use of the Services is permitted in your jurisdiction.

3. Accounts

Some Services may require a customer account.

You are responsible for:

Providing accurate information
Keeping your login details secure
Maintaining the security of your account
Activity carried out through your account
Informing support if you believe your account has been accessed without permission

Accounts and licence keys are intended for the original purchaser unless otherwise stated.

You may not sell, transfer or share your account without permission.

4. Products and Services

vividcheats.com offers electronically delivered PC gaming software, game-related utilities, licence keys and related digital products, including products that may interact with third-party games and platforms.

Product descriptions, pricing, licence duration, supported games and operating systems, system requirements, product status and other relevant information will be displayed on the applicable product page before purchase.

We aim to ensure that product information is accurate and current.

Customers are responsible for reviewing product requirements and confirming compatibility before purchasing.

5. Software licences

Where software or a licence key is purchased, you receive a limited, personal and non-transferable right to use the product in accordance with these Terms and any conditions displayed on the relevant product page.

Purchasing a product does not transfer ownership of the software, source code or underlying intellectual property.

Unless otherwise stated, licence keys and software access may not be:

Resold
Shared
Publicly distributed
Transferred to another customer
Used fraudulently or abusively

6. Third-party software and platforms

Some products may interact with third-party games, applications, operating systems or platforms.

Third-party providers may update or modify their systems at any time. These changes may affect compatibility or functionality.

We do not control third-party platforms and cannot guarantee that a product will remain compatible with every future update.

Customers are responsible for reviewing and following any third-party rules or terms that apply to the platforms they use.

Third-party platforms, including game publishers and anti-cheat providers, may restrict, suspend or terminate user accounts under their own policies. Use of certain products may violate those policies or result in account penalties. Such decisions are outside our control. No product is guaranteed to remain undetected, compatible, or free from third-party enforcement.

7. Pricing

Product prices will be clearly displayed before checkout.

Unless otherwise stated, prices are shown in the currency displayed on the website.

Applicable taxes, fees or currency conversion costs may be shown separately where required.

8. Payments

Payments made through vividcheats.com may be processed using third-party payment processors, acquiring banks, payment gateways, cryptocurrency providers and fraud-prevention services.

Available payment methods will be displayed at checkout and may include card payments, cryptocurrency or other supported methods.

By completing a purchase, you authorize the applicable payment providers to process the amount shown before confirmation.

Transactions may be subject to authentication, fraud-prevention, security and compliance checks.

A transaction may be delayed, refused, cancelled or refunded where reasonably necessary for:

Fraud prevention
Payment security
Suspected unauthorized activity
Compliance requirements
Legal obligations

The payment descriptor shown on your card or bank statement may vary depending on the payment provider used.

9. Digital delivery

Digital products and licence keys are normally delivered electronically, including by email or order page, following successful payment and any required payment verification.

Delivery may include:

Account activation
Licence-key issuance
Download access
Customer dashboard access
Electronic credentials
Digital instructions

Delivery times may vary depending on payment confirmation, fraud checks or temporary technical issues.

A temporary delay does not automatically constitute non-delivery where the product can reasonably still be supplied.

10. Refunds and replacements

Because the Services primarily consist of digital products delivered electronically, change-of-mind refunds may not be available once a product has been delivered, activated, accessed or downloaded, except where applicable law provides otherwise.

If a licence key or product does not function as advertised on first use, customers should contact support so the issue can be investigated.

Where appropriate, we may provide:

Technical assistance
A replacement product or licence key
A refund where required or otherwise appropriate

Customers may be asked to provide reasonable information or evidence so the issue can be reviewed.

Nothing in these Terms removes statutory consumer rights that cannot legally be excluded.

11. Digital content and withdrawal rights

Where applicable consumer law provides a cancellation or withdrawal period for digital content, customers may be asked to consent to immediate delivery and acknowledge how this affects their withdrawal rights.

Mandatory consumer protections remain unaffected.

12. Payment disputes and chargebacks

If you believe a transaction is incorrect, unauthorized or eligible for a refund, we encourage you to contact support first so the issue can be reviewed.

Knowingly false, fraudulent or abusive payment disputes may result in account suspension or termination.

Nothing in these Terms prevents customers from exercising legitimate rights through their bank, card issuer, payment provider or applicable law.

13. Fraud prevention

Orders may be reviewed using automated or manual fraud-prevention systems.

Transactions may be delayed, refused, cancelled or refunded where reasonably necessary to investigate:

Suspected fraud
Unauthorized payment activity
Account abuse
Security concerns
Compliance concerns

Additional information may occasionally be requested where reasonably necessary to verify a transaction.

14. Acceptable use

You must not:

Use stolen or unauthorized payment information
Submit fraudulent payment disputes
Attempt to compromise the website or related systems
Attempt to access another customer’s account
Share or redistribute protected software without permission
Attempt to bypass licensing or security systems
Misrepresent your identity or payment information
Use the Services for unlawful purposes

Serious or repeated violations may result in suspension or termination of access.

15. Intellectual property

Website content including branding, graphics, text, interfaces and original materials is protected by applicable intellectual property laws.

Third-party software, trademarks and content remain the property of their respective owners.

Purchasing a product does not transfer ownership of underlying intellectual property unless expressly stated otherwise.

16. Service availability

We aim to provide reliable access to the website and Services.

However, maintenance, software updates, third-party outages, security incidents, compatibility changes or infrastructure issues may occasionally affect availability.

We may update, modify or temporarily suspend parts of the Services where reasonably necessary.

17. Limitation of liability

To the maximum extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from use of or inability to use the Services.

This may include loss of:

Profits
Revenue
Data
Business opportunities
Access to third-party platforms or accounts

Nothing in these Terms limits liability where doing so would be unlawful.

18. Customer responsibilities

Customers are responsible for:

Checking product compatibility before purchase
Keeping their accounts and devices secure
Following installation and usage instructions
Reviewing product information before purchasing
Using the Services in accordance with applicable law
Following applicable third-party platform rules

19. Privacy

Personal information is handled in accordance with the applicable Privacy Policy.

Information may also be processed by payment processors, acquiring banks, fraud-prevention services, hosting providers and other service providers where reasonably necessary to:

Provide the Services
Process payments
Prevent fraud
Maintain security
Meet legal and compliance obligations

20. Suspension and termination

Access to the Services may be suspended or terminated where we reasonably believe:

These Terms have been seriously violated
Fraudulent activity has occurred
An account presents a security risk
Protected products have been redistributed without permission
Our systems have been intentionally attacked or disrupted
Continued access would breach applicable law or compliance requirements

Where permitted by law, serious violations may result in termination without a refund.

21. Changes to these Terms

These Terms may be updated from time to time to reflect changes to the Services, payment methods, legal requirements or operating practices.

The latest version will be published on the website together with the date of the most recent update.

Material changes will generally apply going forward unless otherwise required by law.

22. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

23. Governing law

These Terms are governed by the laws of Belgium.

Where mandatory consumer protection laws in a customer’s country of residence provide additional rights, those rights will continue to apply.

Nothing in these Terms is intended to remove rights that cannot legally be excluded.

24. Contact

Questions relating to:

Orders
Payments
Licence keys
Product issues
Refunds
Customer accounts
These Terms

should be submitted through the official vividcheats.com customer support channels (Support page).